Legal claims defining the scope of protection. Each claim is shown in both the original legal language and a plain English translation.
1. A computer-implemented process of operating a materials handling vehicle based upon tasks, the process comprising: receiving, by a processor on a materials handling vehicle, an operator login of an operator of the materials handling vehicle; transmitting, wirelessly to a remote server computer, an identification of the operator based upon the received operator login; collecting operational information communicated across a materials handling vehicle network bus of the materials handling vehicle, the operational information derived by monitoring an operation performed on the materials handling vehicle by the operator; transmitting, wirelessly to the remote server computer, the collected operational information; receiving, wirelessly from the remote server computer, an instruction for the operator about an assigned task associated with the operator login where the instruction is derived at least in part on the operational information wirelessly transmitted to the remote server computer; communicating, by the processor on the materials handling vehicle, a command to an electronic component on the materials handling vehicle, where the command is communicated across the materials handling vehicle network bus based upon the received instruction; and executing, by the electronic component of the materials handling vehicle, an action that affects operation of the materials handing vehicle responsive to the command and responsive to the task.
This invention relates to a computer-implemented system for operating materials handling vehicles (MHVs) such as forklifts or pallet jacks, focusing on task-based operations and operator-specific instructions. The system addresses the challenge of optimizing MHV performance by dynamically adjusting operations based on operator behavior and task requirements. The process begins with an operator logging into the MHV, which transmits the operator's identification to a remote server. The MHV continuously monitors and collects operational data, such as vehicle movements or control inputs, via its internal network bus. This data is wirelessly sent to the remote server, which analyzes it to generate task-specific instructions tailored to the operator. The server then transmits these instructions back to the MHV. Upon receiving the instructions, the MHV's processor sends commands to relevant electronic components (e.g., motors, brakes, or displays) via the network bus. These components then execute actions that modify the vehicle's operation, such as adjusting speed limits, enabling/disabling features, or providing guidance prompts, all in alignment with the assigned task. The system ensures that MHV operations are optimized for efficiency, safety, and task compliance by leveraging real-time data and operator-specific feedback.
2. The computer-implemented process of claim 1 , wherein receiving wirelessly from the remote server computer, an instruction comprises at least one of: receiving the instruction in the form of a directed picking command that directs the operator where within an environment to carry out a pick operation; and receiving the instruction in the form of an exception handling command that informs the operator of how to deal with a situation where a stock keeping unit (SKU) is not at an anticipated location.
This invention relates to a computer-implemented process for managing inventory operations in a warehouse or similar environment. The process addresses the challenge of efficiently guiding operators to perform pick operations while handling exceptions where items are not found at expected locations. The system involves a remote server computer that wirelessly transmits instructions to an operator's device. These instructions can include directed picking commands, which specify the exact location within the environment where the operator should perform a pick operation. Additionally, the system provides exception handling commands to inform the operator how to proceed when a stock keeping unit (SKU) is not located at its anticipated position. This ensures that operators can quickly adapt to unexpected situations, improving overall efficiency and accuracy in inventory management. The process leverages wireless communication to dynamically update operators in real-time, reducing downtime and errors in the picking process. The invention enhances workflow automation by integrating both standard picking tasks and adaptive exception handling into a unified system.
3. The computer-implemented process of claim 1 , wherein receiving wirelessly from the remote server computer, an instruction comprises: receiving the instruction in the form of a route that is provided to the operator.
This invention relates to a computer-implemented process for managing wireless communication between a remote server and an operator, particularly in the context of route-based instructions. The process involves receiving wirelessly from a remote server a route instruction, which is then provided to the operator. The route instruction may include navigation data, waypoints, or other directional information to guide the operator along a predefined path. The system ensures real-time communication between the server and the operator, allowing for dynamic updates to the route based on changing conditions or operator feedback. The process may also involve validating the received instruction, ensuring it meets predefined criteria before being relayed to the operator. This technology is useful in applications such as autonomous vehicle navigation, drone operations, or remote-controlled machinery, where precise route guidance is essential for efficient and safe operation. The system enhances operational accuracy by minimizing manual input and reducing the risk of errors in route interpretation. The invention improves upon existing systems by providing a streamlined, automated method for transmitting and executing route-based instructions, ensuring timely and reliable communication between the server and the operator.
4. The computer-implemented process of claim 1 further comprising: performing a data collection action including at least one of recording and verifying a location of where the operator performs an action associated with the task.
This invention relates to computer-implemented processes for monitoring and verifying operator actions in task execution. The technology addresses the challenge of ensuring accurate and verifiable task completion by operators, particularly in environments where location tracking and action validation are critical, such as industrial, medical, or logistics settings. The process involves collecting data related to an operator's actions during task performance. Specifically, it includes recording or verifying the location where the operator performs a task-associated action. This may involve using sensors, GPS, or other tracking technologies to confirm the operator's position when executing a specific step. The system may also verify that the action was performed at the correct location, ensuring compliance with procedural requirements. The invention builds on a broader system for task management, which includes generating task instructions, assigning tasks to operators, and monitoring task progress. The data collection action enhances this system by providing spatial context to the operator's actions, improving accountability and reducing errors. This is particularly useful in scenarios where tasks must be performed at specific locations, such as maintenance checks, inventory management, or safety inspections. By integrating location-based verification, the process ensures that tasks are completed as intended, reducing the risk of mistakes and improving operational efficiency. The system may also log this data for auditing or quality control purposes.
5. The computer-implemented process of claim 1 further comprising: executing, by the processor on the materials handling vehicle and responsive to the task, an instruction that provides feedback to the operator indicating at least one of: an indication that proper loads are being handled, and an indication of proper load movements are being performed.
This invention relates to a computer-implemented process for improving operator performance in materials handling vehicles. The system addresses the challenge of ensuring operators handle loads correctly and perform proper load movements, which is critical for efficiency, safety, and equipment longevity in warehouses, distribution centers, and similar environments. The process involves a materials handling vehicle equipped with a processor that executes instructions to monitor and guide the operator. The vehicle includes sensors or other input devices to detect load characteristics, such as weight, dimensions, or stability, and compares this data against predefined criteria. If the load meets the criteria, the system provides feedback to the operator, such as visual, auditory, or haptic signals, confirming that the load is being handled properly. Similarly, if the operator performs movements (e.g., lifting, lowering, or transporting) that align with optimal techniques, the system provides feedback indicating correct execution. This feedback helps operators avoid errors, reduces the risk of accidents, and ensures compliance with operational standards. The system may also log performance data for training or maintenance purposes.
6. The computer-implemented process of claim 1 further comprising: wirelessly transmitting to the remote server computer, lift operation data collected during operation of the materials handling vehicle, which is indicative of at least one of pallets moved and total lift operations performed; wherein: receiving wirelessly from the remote server computer, an instruction that is derived from blending a task with the operational information wirelessly transmitted to the remote server computer comprises receiving an instruction that is derived based upon the lift operation data to modify a workflow.
This invention relates to a computer-implemented process for optimizing workflows in materials handling vehicles by analyzing lift operation data. The system involves a materials handling vehicle equipped with sensors or tracking mechanisms to collect data on lift operations, such as the number of pallets moved or the total lift operations performed. This data is wirelessly transmitted to a remote server computer, which processes the information to generate optimized task instructions. The server blends the collected operational data with predefined tasks to derive instructions that modify the vehicle's workflow, improving efficiency and task allocation. The process ensures real-time adjustments based on actual operational performance, reducing manual intervention and enhancing productivity in warehouse or logistics environments. The system may also include additional features from dependent claims, such as integrating environmental conditions or vehicle diagnostics to further refine task assignments. The overall goal is to dynamically adapt workflows based on real-time operational metrics, ensuring optimal resource utilization and task execution.
7. The computer-implemented process of claim 1 further comprising: wirelessly transmitting to the remote server computer, travel distance operation data collected during operation of the materials handling vehicle; wherein: receiving wirelessly from the remote server computer, an instruction that is derived from blending a task with the operational information wirelessly transmitted to the remote server computer comprises receiving an instruction that is derived based upon the travel distance operational data to modify a workflow.
This invention relates to a computer-implemented process for optimizing workflows in materials handling vehicles by leveraging operational data and remote server instructions. The system addresses inefficiencies in materials handling operations by dynamically adjusting workflows based on real-time operational data, including travel distance metrics. A materials handling vehicle collects operational data during operation, such as travel distance, and wirelessly transmits this data to a remote server. The server processes the data, blends it with predefined tasks, and generates an instruction to modify the vehicle's workflow. The vehicle receives this instruction wirelessly and adjusts its operations accordingly. This approach improves efficiency by ensuring that workflows are optimized based on actual operational conditions, reducing unnecessary travel and enhancing task execution. The system enables real-time decision-making, allowing the vehicle to adapt to changing operational environments without manual intervention. By integrating travel distance data into workflow adjustments, the invention minimizes idle time and maximizes productivity in materials handling operations.
8. The computer-implemented process of claim 1 , wherein: transmitting wirelessly to the remote server computer, operational information comprises transmitting wirelessly to the remote server computer, a request for electronic reference material for display on a display device of the materials handling vehicle; and receiving wirelessly from the remote server computer, an instruction that is derived from blending a task with the operational information comprises receiving from the remote server computer, at least a portion of the requested reference material where the received portion of the requested reference material is related to the task.
This invention relates to a computer-implemented process for enhancing operations in materials handling vehicles by integrating task-specific electronic reference materials. The system addresses the challenge of providing operators with relevant, real-time information to improve efficiency and accuracy in tasks such as loading, unloading, or navigating within a warehouse or distribution center. The process involves a materials handling vehicle equipped with a wireless communication system that transmits operational information to a remote server. This operational information includes a request for electronic reference material, such as manuals, schematics, or procedural guides, which are displayed on the vehicle's display device. The remote server processes the request and blends it with the current task being performed by the vehicle, such as moving inventory or performing maintenance. The server then transmits a portion of the requested reference material that is specifically relevant to the task, ensuring the operator receives only the most pertinent information. By dynamically providing task-specific reference materials, the system reduces the need for operators to search through extensive documentation, minimizing distractions and improving workflow efficiency. The wireless communication ensures real-time access to updated information, enhancing operational accuracy and reducing errors. This approach is particularly useful in environments where quick access to precise instructions is critical for safety and productivity.
9. The computer-implemented process of claim 8 , wherein: the task comprises a select one of a task requiring reference to a training manual, a company policy, a regulation, and a productivity report.
This invention relates to a computer-implemented process for managing tasks that require reference to specific documents, such as training manuals, company policies, regulations, or productivity reports. The process involves analyzing a task to determine whether it falls into one of these categories and then retrieving the relevant document to assist in completing the task. The system identifies the type of task based on predefined criteria, such as keywords, context, or metadata, and ensures that the correct reference material is provided to the user. This automation reduces the time spent searching for necessary documents and improves efficiency in task completion. The process may also include verifying the accuracy of the retrieved document or updating it if needed. By integrating document retrieval with task management, the system streamlines workflows and ensures compliance with policies and regulations. The invention is particularly useful in environments where quick access to reference materials is critical, such as customer service, regulatory compliance, or training departments. The system may be part of a larger task management platform or operate as a standalone tool.
10. The computer-implemented process of claim 8 further comprising: receiving from the remote server computer, at least a portion of the requested reference material only if the operator login is recognized as an authorized user of the requested reference material.
This invention relates to a computer-implemented process for securely accessing reference material from a remote server. The process addresses the problem of unauthorized access to sensitive or restricted reference materials stored on remote servers. The system ensures that only authorized users can retrieve the requested reference material, enhancing data security and access control. The process involves receiving a request for reference material from a client device, where the request includes an operator login. The system verifies the operator login against a database of authorized users. If the login is recognized as authorized, the remote server transmits at least a portion of the requested reference material to the client device. This selective transmission ensures that only authenticated users receive the material, preventing unauthorized access. The process may also include additional security measures, such as validating the operator login against a user profile or restricting access based on user permissions. The system dynamically checks authorization status before granting access, ensuring real-time security compliance. This approach is particularly useful in environments where reference materials are sensitive, proprietary, or subject to regulatory restrictions. The invention improves data protection while maintaining efficient access for authorized personnel.
11. The computer-implemented process of claim 10 , wherein the operator comprises a service technician, the process further comprising: communicating wirelessly with a trusted third party server to request maintenance information; securely receiving the requested maintenance information; and communicating a command to electronically issue a work order for at least one of service and parts.
This invention relates to a computer-implemented process for facilitating maintenance operations by service technicians. The process involves wireless communication with a trusted third-party server to request and securely receive maintenance information, such as service history, parts availability, or diagnostic data. The technician can then electronically issue a work order for service, parts, or both, streamlining the maintenance workflow. The system ensures secure data exchange and automates administrative tasks, reducing delays and improving efficiency in field service operations. The process may integrate with existing maintenance management systems to provide real-time updates and ensure accurate record-keeping. By leveraging wireless communication, the invention enables technicians to access critical information and initiate work orders remotely, minimizing downtime and enhancing service responsiveness. The secure transmission of maintenance data ensures compliance with data protection standards while maintaining operational integrity. This solution addresses inefficiencies in traditional maintenance workflows by digitizing and automating key steps, improving coordination between technicians, parts suppliers, and service providers.
12. A computer-implemented process of operating a materials handling vehicle based upon tasks, the process comprising: receiving, by a processor on a materials handling vehicle, an operator login of an operator of the materials handling vehicle; transmitting, wirelessly to a remote server computer, an identification of the operator based upon the received operator login; collecting operational information communicated across a materials handling vehicle network bus of the materials handling vehicle, the operational information derived by monitoring an operation on the materials handling vehicle by the operator; identifying, based upon the operational information, that the operator is performing a task involving the operation of the materials handing vehicle; generating a training command responsive to the identified task; communicating the training command to an output device on the materials handling vehicle; and storing information responsive to the communicated training command and the operator login.
This invention relates to a computer-implemented process for operating a materials handling vehicle (MHV) based on operator tasks, focusing on monitoring, training, and data collection. The system addresses the need to improve operator efficiency and safety by dynamically assessing performance and providing real-time feedback. The process begins with an operator logging into the MHV, which transmits the operator's identification to a remote server. The system continuously collects operational data from the MHV's network bus, monitoring how the operator interacts with the vehicle. This data includes inputs, movements, and other operational metrics. The system analyzes this information to determine whether the operator is performing a specific task, such as lifting, maneuvering, or loading materials. If a task is identified, the system generates a training command—such as a corrective action, a safety reminder, or an efficiency suggestion—and communicates it to an output device (e.g., a display or audio system) on the MHV. The system also logs the training command along with the operator's login data for future reference, enabling performance tracking and personalized training. This approach enhances operator training by providing immediate feedback and improving task execution through data-driven insights. The system supports remote monitoring and adaptive learning, reducing errors and increasing productivity in materials handling operations.
13. The computer-implemented process of claim 12 , wherein: identifying, based upon the operational information, that the operator is performing a task, comprises: identifying an error where the operator is attempting to perform an illegal or an impermissible operation; and generating a training command responsive to the identified task comprises generating a message that identifies the error and provides an alternative way to perform the identified task.
This invention relates to a computer-implemented process for monitoring and guiding operators in performing tasks, particularly in environments where errors or impermissible actions may occur. The system identifies when an operator is attempting an illegal or impermissible operation by analyzing operational information, such as user inputs, system logs, or sensor data. Upon detecting such an error, the system generates a training command in the form of a message that not only highlights the error but also suggests an alternative, correct way to perform the intended task. This approach helps operators learn proper procedures in real-time, reducing mistakes and improving efficiency. The process is part of a broader system that tracks operator actions, evaluates them against predefined rules or protocols, and provides immediate feedback to correct deviations. The training command is dynamically generated to ensure clarity and relevance, enhancing the operator's understanding of the correct procedure. This method is particularly useful in industrial, medical, or safety-critical environments where adherence to protocols is essential.
14. The computer-implemented process of claim 12 further comprising: identifying an optimal measure associated with the identified task; wherein: generating a training command responsive to the identified task comprises: generating an alert when the operator performance of the task as measured by the collected operational information indicates that performance meets or exceeds the identified optimal measure.
This invention relates to a computer-implemented process for monitoring and evaluating operator performance in task execution, particularly in industrial or operational environments where precision and efficiency are critical. The system collects operational information related to an operator's performance of a task, such as time taken, accuracy, or adherence to predefined standards. The process identifies an optimal measure for the task, which serves as a benchmark for performance evaluation. If the operator's performance meets or exceeds this optimal measure, the system generates an alert to acknowledge or highlight the achievement. This feedback mechanism helps reinforce positive behaviors and ensures that operators are performing tasks at the highest possible standard. The system may also compare performance data across multiple operators or tasks to identify trends, areas for improvement, or best practices. By providing real-time or post-task feedback, the system enhances operational efficiency, reduces errors, and supports continuous performance optimization. The invention is particularly useful in manufacturing, logistics, healthcare, and other fields where task execution quality directly impacts outcomes.
15. The computer-implemented process of claim 12 further comprising: wirelessly transmitting a request to a remote server computer for training material; receiving the requested training material; and displaying the requested training material on a display of the materials handling vehicle.
This invention relates to a computer-implemented process for retrieving and displaying training materials on a materials handling vehicle. The process addresses the need for operators of such vehicles to access relevant training content wirelessly, ensuring they can quickly obtain instructional materials without interrupting workflow. The system includes a materials handling vehicle equipped with a display and wireless communication capabilities. The vehicle operator initiates a request for training material, which is transmitted wirelessly to a remote server. The server processes the request and sends the requested training material back to the vehicle. The vehicle then displays the material on its integrated display, allowing the operator to review instructions, safety procedures, or operational guidance directly in the vehicle. This process enhances efficiency by providing on-demand access to training resources, reducing downtime, and improving operator performance. The system may also include additional features such as authentication, material categorization, or real-time updates to ensure the training content remains current and relevant. The invention is particularly useful in warehouse or logistics environments where quick access to training materials can improve safety and productivity.
16. The computer-implemented process of claim 12 , wherein: identifying, based upon the operational information, that the operator is performing a task comprises recognizing vehicle utilization comprising at least one of: that the operator is utilizing a specific sequence of commands or controls to implement a certain function; and a vehicle capability associated with the identified task that is not being utilized above a predetermined threshold; generating a training command responsive to the identified task comprises generating operator training material responsive to the recognition of vehicle utilization; and communicating the training command to an output device on the materials handling vehicle comprises outputting the training command to a display to provide dynamic training information directly on the materials handling vehicle.
This invention relates to operator training systems for materials handling vehicles, specifically addressing the need to improve operator efficiency and safety by dynamically identifying and addressing skill gaps. The system monitors operational information from the vehicle to detect when an operator is performing a task, such as maneuvering, lifting, or navigating. It recognizes patterns in command sequences or control inputs to determine if the operator is using an optimal or suboptimal approach. Additionally, the system checks if the operator is underutilizing vehicle capabilities, such as advanced features or safety functions, by comparing usage against predetermined thresholds. When a training opportunity is identified, the system generates tailored training material, such as instructions, visual aids, or performance feedback, and displays it directly on the vehicle's onboard interface. This real-time, context-aware training helps operators improve their skills without disrupting workflow, enhancing both productivity and safety. The system ensures that training is relevant to the current task and vehicle capabilities, reducing the need for separate training sessions.
17. The computer-implemented process of claim 12 further comprising: entering, by the processor on the materials handling vehicle, a training mode; issuing a command across the materials handling vehicle network bus to an electronic module on the materials handling vehicle to operate a vehicle function controlled by the electronic module to demonstrate how a vehicle feature operates; wherein: collecting operational information comprises collecting information indicative of a control sequence executed on the materials handling vehicle related to the vehicle function; and generating a training command responsive to the identified task comprises: comparing the collected information indicative of a control sequence to information corresponding to the demonstrated vehicle feature; and generating the training command based upon the comparison.
This invention relates to a computer-implemented process for training operators of materials handling vehicles, such as forklifts or pallet jacks, by demonstrating vehicle functions and generating training commands based on observed control sequences. The process addresses the challenge of efficiently training operators to perform specific tasks by leveraging real-time operational data from the vehicle's electronic modules. The process involves entering a training mode on the materials handling vehicle, where a command is issued across the vehicle's network bus to an electronic module controlling a particular vehicle function. This module operates the function to demonstrate how a vehicle feature works. During this demonstration, operational information is collected, including data indicative of the control sequence executed to perform the function. The collected control sequence is then compared to predefined information corresponding to the demonstrated vehicle feature. Based on this comparison, a training command is generated to guide the operator, ensuring they understand the correct sequence of operations for the task. This approach improves training efficiency by providing immediate feedback and reinforcing proper operational procedures through real-time data analysis. The system enhances operator proficiency by correlating demonstrated actions with expected control sequences, reducing errors and improving safety.
18. A system comprising: a materials handling vehicle comprising: a vehicle network bus; and a native control module coupled to the vehicle network bus of the materials handling vehicle, which generates vehicle-related data and sends the vehicle-related data over the vehicle network bus; an information linking device physically coupled to the materials handling vehicle comprising: a vehicle network bus interface coupled to the vehicle network bus of the materials handling vehicle, wherein the information linking device extracts the vehicle-related data off of the vehicle network bus and communicates with the native control module across the vehicle network bus; and an interface controller having a processor and memory, the memory configured to store the vehicle-related data extracted off of the vehicle network bus; where the processor of the information linking device is programmed to perform a materials handling vehicle customization operation, and wherein: a transceiver physically coupled to the materials handling vehicle, receives a customization parameter across a network environment from a remote computer processing device based upon at least one operation specific preference assigned from the remote processing device; and the information linking device implements the customization operation by communicating across the vehicle network bus to the native control module of the materials handling vehicle to customize the materials handling vehicle according to the received customization parameter.
This invention relates to a system for customizing materials handling vehicles (MHVs) such as forklifts or pallet jacks. The system addresses the challenge of adapting MHV functionality to specific operational needs without requiring physical modifications or firmware updates. The system includes a materials handling vehicle with a native control module that generates and transmits vehicle-related data over a vehicle network bus. An information linking device is physically coupled to the MHV and interfaces with the vehicle network bus to extract and store this data. The linking device includes a processor and memory, enabling it to perform customization operations. A transceiver receives customization parameters from a remote computer system, which are based on operation-specific preferences assigned by the remote system. The linking device then implements these customizations by communicating with the native control module over the vehicle network bus, adjusting the MHV's behavior according to the received parameters. This allows for remote, dynamic adjustments to vehicle performance, such as speed limits, acceleration profiles, or safety features, without direct physical intervention. The system enhances operational flexibility and efficiency by enabling centralized management of multiple vehicles.
19. The system of claim 1 further comprising: a display that is controlled by the native control module; wherein the display is configured by the customization operation to be customized based upon operator-defined preference associated with a previously received operator login.
This invention relates to a system for customizing display configurations based on operator preferences. The system addresses the problem of inefficient or inconsistent user interfaces in industrial or operational environments, where different operators may require different display layouts, information priorities, or control schemes. The system includes a native control module that manages the core functionality of the display, such as rendering and updating visual elements. The display itself is dynamically configurable through a customization operation, which adjusts its appearance and behavior according to operator-defined preferences. These preferences are stored and retrieved based on a previously received operator login, ensuring that each operator's personalized settings are applied automatically when they access the system. The customization may include adjustments to layout, color schemes, data prioritization, or other display attributes, enhancing usability and productivity by tailoring the interface to individual needs. The system ensures that the display remains functional and responsive while adapting to different operator preferences, improving efficiency in environments where multiple users interact with the same interface.
20. The system of claim 19 , wherein the display is customized based upon the operator preferences to display information in a user-selected language.
This invention relates to a system for displaying information to an operator, addressing the challenge of providing user-specific data in a preferred format. The system includes a display interface that presents information to an operator, where the content is dynamically adjusted based on predefined operator preferences. A key feature is the ability to customize the display to show information in a user-selected language, ensuring accessibility and usability for operators with different language preferences. The system may also include input mechanisms for the operator to interact with the displayed information, such as selecting options or adjusting settings. Additionally, the system may incorporate data processing components to gather, analyze, and present relevant information tailored to the operator's needs. The customization extends beyond language, potentially including layout, font size, and other display parameters, enhancing user experience and efficiency. The system ensures that operators receive information in their preferred language, improving clarity and reducing errors in interpretation. This feature is particularly useful in environments where operators may have diverse linguistic backgrounds, such as international workplaces or multilingual applications. The system may be integrated into larger control or monitoring systems, where real-time data is displayed and adjusted according to user preferences.
Unknown
March 24, 2020
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